“Hi my name is Frank, I want to tell you about Dr. Wachtel. I had a heel injury that he had taken care of months ago. This time, I ended up pulling my toenail back on an accident. Having a referral a week out, I couldn’t wait. I stopped in to see if there was anything he could do. He took me right in, took care of it, removed the toenail painlessly, and now I’m actually fine.”